A fresh take on Copilot: how to add value in a crowded market

Copilot, Microsoft’s AI-powered productivity tool, is having a significant impact on the tech channel. For resellers and solution providers alike, it presents an opportunity to expand their offerings and provide customers with cutting-edge AI capabilities that can drive efficiency and streamline workflows.  

By integrating Copilot into their solutions, channel partners can differentiate themselves and tap into the growing demand for AI-powered tools. However, successfully navigating this shift will require investment in upskilling teams, developing specialised expertise in AI implementation and change management, and most importantly, a strong value proposition.  

When it comes to selling services around Microsoft’s Copilot and positioning yourself in the market, crafting a captivating value proposition is crucial to standing out in a competitive landscape. Whatever your role in the IT ecosystem, your value proposition should highlight the unique benefits and advantages that your business brings to your customers. Here’s our fail-safe guide to creating a compelling Copilot offering: 

Understand your target audience 

Before you can craft an effective value proposition, you need to have a deep understanding of your target customers. Identify the specific industries, business sizes, and pain points that Copilot can address. Conduct market research, gather customer feedback, and analyse industry trends to gain insights into your target audience’s challenges, goals, and preferences. 

Highlight productivity and efficiency gains 

One of Copilot’s key strengths is its ability to enhance productivity and efficiency in various business operations. Explain how the AI-powered assistant can streamline workflows, automate repetitive tasks, and reduce the time spent on administrative and data entry tasks. And if possible, quantify the potential time and cost savings your customers can achieve by implementing Copilot in their organisations. 

Emphasise security and compliance 

As a Microsoft product, Copilot adheres to strict security and compliance standards and comes with its own security add-on, Purview. Highlighting the robust security measures that protect data privacy and ensure regulatory compliance can be a significant selling point for businesses that operate in regulated industries, or handle sensitive information. 

Promote integration with microsoft 365 

Copilot seamlessly integrates with the Microsoft 365 suite of productivity tools, such as Word, Excel, PowerPoint, and Teams. Emphasise the benefits of this integration, including improved collaboration, streamlined workflows, and a familiar user experience for customers already using Microsoft’s ubiquitous products. 

Offer tailored solutions and consulting services 

A key way to differentiate yourself is by offering tailored solutions and consulting services to help customers effectively implement and leverage Copilot within their organisations. Showcase your expertise in change management, user training, and customisation to address specific business requirements – or partner with a specialist that can show you how. 

Emphasise continuous improvement and innovation 

Copilot will undoubtedly continue to evolve and improve over time. A such, it’s worth outlining Microsoft’s commitment to continuous innovation and product development. Position yourself as a trusted partner who can provide ongoing support, training, and guidance as new features and capabilities are introduced. 

Offer competitive pricing and flexible licensing options 

To complement your value proposition, it’s essential you offer competitive pricing and flexible support options to cater to the diverse needs and budgets of your target customers. Highlight any special pricing packages, discounts, or bundled offerings that can provide additional value. 

Leverage case studies and customer testimonials  

Share compelling case studies and success stories from customers who have successfully implemented Copilot in their organisations. Highlight quantifiable results, such as increased productivity, cost savings, or improved customer satisfaction. Positive reviews from satisfied customers can help build trust and credibility, as well as reinforcing the benefits and advantages of using Copilot in real-world scenarios. 

Take off 

Remember, your value proposition should be concise, compelling, and tailored to your target audience’s specific needs and pain points. Continuously refine and update your value proposition based on customer feedback, market trends, and any new Copilot features or capabilities Microsoft introduces. 

By crafting a strong value proposition that highlights the unique benefits of Copilot and your expertise around it, you can effectively differentiate yourself in the market and position your offering as the go-to solution for businesses seeking to enhance productivity, collaboration, and decision-making through AI-powered technologies. 

At Asgard, we’ve helped dozens of organisations to hone their brand messaging and value proposition through our tailored workshops. We’ll work with your stakeholders to get to the heart of your offering and ensure the message you take to market is one that stands out from the crowd and gets results. Get in touch with us today to find out more.